Frequently Asked Questions

How do I access the BCA/BACG Online Joint Spring Meeting?

To enter the BCA/BACG Online Joint Spring Meeting on 29 March, go to the BCA/BACG Online Joint Spring Meeting website and enter your login details.  Live content will be available from 09.30am on Monday 29 March.

 

Prior to the event you should have received an email from noreply@bcabacg.online which will contain a link to click and set your own password to access the virtual platform. If you have not received this, please check your junk mail in the first instance, and if you are unable to find it please click here and select forgotten password.  You will also be able to join the event by clicking here.

 

If you have not received this, please check your junk mail in the first instance, and if you are unable to find it please email events@hg3.co.uk and we will be able to help you.

 

Please familiarise yourself with the platform and so that you are ready to participate when the event begins.

 


I can’t login, how can I reset my password?

Go to the login page and click “Forgotten Password” located under the login button. You will receive an email at the address you used for registration with your password. If you are still experiencing issues please email events@hg3.co.uk who will be able to assist.

 

I’m not sure if I registered. Who can I call?

For all registration queries, please call Hg3 Conferences on +44 (0)1423 529333

 

Do I need to download or install any information to be able to attend this event?

No. You only need access to the internet. If you are having issues, do check your internet speed at www.fast.com - this should be above 15mb. If it is not, we strongly recommend that you close down emails and any other programmes running in the background.

 

The event is accessible from desktop, mobile and tablet devices. We recommend a desktop computer for the best experience.

 

Is a webcam required?

No, unless you are speaking at one of the sessions.

 

I registered but now I can’t attend. Can I still access all the information?

Yes.  Following the live broadcast, all content and Q&A sessions will be edited and uploaded to the portal. The content will be ready to be viewed on-demand from Monday 12 April and available for one month.

 

How can I become a of BCA?

For more information on our membership please visit the BCA website, or click here.

 

How can I become a of BACG?

For more information on our membership please visit the BACG website, or click here.